Frequently asked questions & support

Yes. The system meets the RKSV: signature creation unit, data capture log (DEP), receipts with QR code and start, monthly and annual receipts.

Yes. Together with you we register the cash register and signature unit via FinanzOnline, verify the start receipt and remind you of the annual receipt.

The inspector can export the data capture log (DEP) directly. All cash transactions are signed and stored without gaps – you have nothing to prepare.

Yes. The system is additionally certified in Germany, Czechia, Slovakia, Poland, the Netherlands, Spain, Italy and Portugal under the local rules – with a shared back office.

The price depends on the number of tills and the modules you choose. We prepare a transparent quote for your business – no hidden costs. Just ask.

We rely on short terms and satisfied customers rather than long lock-ins. We discuss the details in the quote.

Usually not. The system runs on Windows and Android devices; receipt printers, cash drawers and card terminals from common manufacturers are supported. We check your existing equipment for free.

Standard installations are done within a few days: create the menu or item master, set up the signature unit, FinanzOnline registration, connect the payment terminal, train the team – on site or online.

Yes. In offline mode you keep selling, the signature unit signs locally and all data syncs automatically as soon as the connection is back.

Till, waiter app and ordering screens are multilingual – including English, German and Chinese. Our support team speaks English, German and Chinese.

By phone and email – seven days a week. We solve most issues by remote access within minutes.